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User-Center Design - Maintain and Evaluate

MAINTAIN:

Even though you’ve worked hard through the first five phases of user-centered design, now is not the time to sit back and relax. Now is the time to work even harder to make sure your site continues to meet the needs, interests and expectations of your audience groups and to maintain a dynamic Web ministry for your church. During this phase, you will develop and implement a schedule for conducting regular updates to content and make use of Really Simple Syndication (RSS) tools so there is something new every time someone visits your site.

EVALUATE:

The final phase of user-centered design, which in turn begins the process all over again, is to evaluate your site for its effectiveness and make changes accordingly. To accomplish this, you will want to make use of Web analytics or traffic reports as well as informal and formal feedback from your target audience groups through polls and surveys.